Video Hardware Services, LLC
Privacy Policy

Video Hardware Services, LLC is committed to protecting your right to privacy. Therefore, we take the proper measures to ensure that your shopping experience with us is safe, secure and enjoyable.

Video Hardware Services, LLC will not sell, rent, loan or give information about our customers to anyone or any business.  We keep your information confidential.  We use information supplied by our customers only to serve them by answering questions, providing information to them, and satisfying orders.

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We strive to maintain the reliability, accuracy, and completeness of personal data in our databases and to protect the privacy and security of our databases. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences. Our systems are physically secured in our facility in addition to precautions taken online.

When you place an order with us online you are able to choose a login name and password.  This will enable easier online order tracking and allow us to save your customer information so that you won’t have to re-enter every time you place an order. Before you choose a login name and password, you must create an account and provide us with your name, mailing address, and e-mail address. We use this information to authenticate your identity whenever you request access to our online services.

Our customers may occasionally receive e-mail updates about special offers, new products or services, or other information that we feel may interest you, such as support bulletins or upgrade notices. These messages are provided to serve you. However, if you would rather not receive them, you can opt out by notifying the email adress at the bottom of the page and we will remove your e-mail address from our database. Please list your email address you wish to unsubscribe.

When you connect to our Web site, Video Hardware Services, LLC Web servers use cookies to collect your IP address. These cookies do not reveal your identity, they simply enable us to maintain custom settings and items in your shopping cart while you browse and to identify which areas of the site our customers are visiting to make the browsing experience more enjoyable. From time to time, we may collect information using third parties about browser type, screen resolution, color bit depth, and referrers to make the site more enjoyable for the visitors. None of this information is personally identifiable. IP addresses are logged for security reasons.

When you leave our site Video Hardware Services, LLC has no control over the privacy practices of sites outside our domain. If you follow a link to another Web site, we recommend that you read the site's privacy policy and contact their administrator with your privacy-related questions.

Note: A special word to parents of children under the age of 18---

Video Hardware Services, LLC strongly encourages parents of young Web users to play an active role in their children's online activity. Children under the age of 18 should not submit orders, service requests or any other documents to Video Hardware Services, LLC without the prior consent of their parent or legal guardian.